Business analysts are expected to bridge gaps, influence decisions, and drive outcomes—yet many struggle to be heard, gain stakeholder buy-in, or position their insights effectively. The challenge is not capability, but the ability to communicate with clarity and confidence in complex environments.
In this session, Sheena Yap Chan reframes confidence as a core leadership competency for business analysts. Using the VISIBLE™ framework (Voice, Identity, Spotlight, Inner Work, Belief, Leverage, Elevation), participants will learn how to elevate their presence, communicate insights with impact, and lead without formal authority.
Aligned with the evolving role of business analysts as strategic partners, this session provides practical tools to strengthen influence, improve stakeholder alignment, and increase visibility across teams.
Participants will leave equipped to move beyond analysis—leading with authenticity, clarity, and measurable impact.
By the end of this session, participants will be able to:
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Identify one visibility gap limiting their influence as a business analyst and map it to a VISIBLE™ framework component.
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Apply one structured communication strategy to present insights more clearly and drive stakeholder buy-in.
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Connect confidence and visibility behaviours to measurable outcomes, such as improved alignment, decision-making, or project impact.
Speaker Bio:
Sheena is a Wall Street Journal and Publishers Weekly bestselling author, TEDx and keynote speaker, and one of the leading voices in Human Readiness: the emerging field at the intersection of confidence, visibility, and workforce transformation. She is the founder of the Human Readiness movement and creator of the VISIBLE™ Framework (Voice, Identity, Spotlight, Inner Work, Belief, Leverage, Elevation), the method she built to put that movement into practice, used by leaders, teams, and organizations to bridge the gap between raw talent and realized potential. Her work helps organizations answer the most important question in leadership: Are your people truly ready to show up, lead, and grow at the level they're capable of?
Her Wall Street Journal bestselling debut, The Tao of Self-Confidence, was named one of the top 20 best self-confidence books of all time by Book Authority. Her latest release, Bridging the Confidence Gap, is a bold call to make visibility and self-trust core leadership competencies, not soft skills, but strategic ones.
Sheena is the host of The Tao of Self-Confidence Podcast, ranked in the top 0.5% globally with over 1.3 million downloads and 800+ interviews featuring CEOs, celebrities, and cultural icons across 180+ countries. She has delivered transformational keynotes and corporate programs for global brands including NASA, Live Nation, and UKG, and her work has been featured on NBC News, FOX, MindValley, and The Manila Times.
Sheena's belief is simple: the leaders and organizations that will define the next decade won't just be the most skilled. They'll be the most human-ready.